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Security

Your drawings stay yours.

A German company, operating under German law and the GDPR. Hosted on AWS in the EU, encrypted in transit and at rest.

CompanyGerman, MunichW24 Service GmbH, German law
PrivacyGDPROperated under the GDPR
HostingAWS FrankfurtEU hosting, US on request
EncryptionIn transit and at restTLS and encryption at rest
What applies to you

Same engine, two ways in.

For teams in the browser

Werk24 Studio

Hosting
AWS in the EU (Frankfurt), US on request
Encryption
In transit and at rest
Users
Unlimited, in one account
Sharing
Reports shared with customers by link
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For developers

Werk24 API

Residency
Global by default; pinned EU or US with the add-on
Encryption
At rest by default; own KMS key or end-to-end on Production
Retention
Up to 24 h; zero retention on Production
Pay as You Go
Fixed defaults; choose on Production
API pricing and add-ons
Data residency

Pinned to the EU or the US when you need it.

On the API, the residency add-on pins every drawing, result and log to one region for its whole life. Without it, requests run on global data residency: Werk24 chooses the region.

eu-central-1Frankfurt, GermanyEU
eu-north-1Stockholm, SwedenBackup
us-east-1N. Virginia, USAOn request
us-west-1N. California, USAOn request
A drawing's life on the API

Four steps. Then it is gone.

  1. 01 · UPLOAD

    Encrypted transfer

    The drawing is sent over TLS, scoped to your API key and region.

  2. 02 · PROCESS

    Extraction

    Read in the region Werk24 chooses, or only inside your pinned region with the residency add-on.

  3. 03 · RETURN

    Typed JSON back

    Structured data returns over the same encrypted channel, with source coordinates.

  4. 04 · DISCARD

    Kept up to 24 hours

    Then deleted. Beyond that only what your data settings allow; with zero retention, nothing.

“There is nothing to restore, because there is nothing held.”

With zero retention, on Production and on a contract.

Questions

What your IT will ask

Studio is hosted on AWS in the EU (Frankfurt), with US hosting on request. On the API without the residency add-on, requests run on global data residency and Werk24 chooses the region; with it, every drawing, result and log stays in Frankfurt (backup in Stockholm) or, set up on request, in N. Virginia (backup in N. California).

Questionnaire to fill in?

Book a security review with an engineer. Bring your IT.